Complete emergency guide for RV travelers: emergency contacts, breakdown procedures, and what to do when things go wrong. Save this page offline before your trip!
🚨 Emergency? Call Us First!
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(626) 615-2798
Emergency contact number provided at pickup; office hours 8:00 AM – 8:00 PM PT.
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Text for non-emergencies
Questions about campgrounds, weather, etc.
Emergency contact number provided at pickup; office hours 8:00 AM – 8:00 PM PT.
We know our RVs inside and out.
Breaking down in an RV can be stressful, but you're not alone! We've helped hundreds of travelers through roadside emergencies. This guide covers everything from flat tires to engine problems — bookmark this page before you travel.
🛣️ National RV Roadside Services
In addition to our direct support, these services cover the entire US and specialize in RV assistance:
Service Phone Number Hours Notes
Good Sam Roadside 1-800-947-0770 Check provider for current service hours RV specialist, largest network, $79/year
AAA 1-800-222-4357 Check provider for current service hours Need membership, limited RV coverage
Coach-Net 1-800-621-3726 Check provider for current service hours RV/motorhome focus, $109/year
FMCA 1-800-543-3622 Check provider for current service hours Family Motor Coach Association members
🔧 What To Do If Something Goes Wrong
Most common RV emergency. Heat, long distances, and weight cause tire problems.
- Pull over safely — get completely off roadway if possible
- Turn on hazard lights and set up flares/triangles if you have them
- Call us at (626) 615-2798 — we'll coordinate mobile tire service
- Stay inside RV if on busy highway — much safer than standing outside
- Don't attempt to change RV tires yourself — they're heavy and dangerous
Prevention: Check tire pressure daily, inspect for bulges/cracks, avoid potholes.
Often a simple fix! Many "dead" RVs just have disconnected batteries.
- Check battery disconnect switch — common cause (look for red knob/switch)
- Try starting the generator — sometimes engine won't start but generator will
- Check if dashboard lights come on when you turn the key
- Look for loose battery cables (don't touch, just look)
- Call us at (626) 615-2798 — we can walk you through troubleshooting
Fun fact: 30% of "engine won't start" calls are just the battery disconnect switch!
Usually fuel, oil, or breaker issues. Generators are finicky but fixable.
- Check fuel level — generator draws from gas tank, needs 1/4 tank minimum
- Check oil level with dipstick — generators shut down automatically if oil is low
- Look for tripped breaker switches inside RV
- Try the generator reset button (usually red button on generator)
- Wait 5 minutes and try again — sometimes it needs a rest
- Call us for step-by-step troubleshooting
Generator etiquette: Most campgrounds have quiet hours 10 PM - 6 AM.
Can cause major damage if not addressed quickly. Most leaks are at connections.
- Turn off the water pump immediately (switch inside RV)
- Close the main water valve at campground hookup
- Find the source of the leak if possible (but don't attempt repairs)
- Move valuables away from dripping water
- Call us immediately — water damage gets worse fast
Prevention: Don't overtighten fittings, check connections daily.
Usually electrical issues. Desert heat makes this urgent!
- Check that you're plugged into shore power (or generator is running)
- Look at the thermostat — make sure it's set to "cool" and below current temp
- Check breaker panel for tripped breakers
- Make sure all windows and doors are closed
- Listen for the AC unit running (should hear compressor and fan)
- Call us — we can often fix this over the phone
Desert tip: RV ACs struggle above 100°F. Park in shade when possible.
More common than you'd think! We have solutions.
- Check spare key location (we'll tell you where it's hidden during pickup)
- Try all doors and windows — sometimes one is unlocked
- Check if someone else has a key (spouse, kids, travel companions)
- Call us at (626) 615-2798 — we can help you get back in
- Don't break windows or force locks — expensive to repair
Prevention: Prop door open when stepping outside briefly, carry spare key.
Accidents happen — here's what to do. Stay calm and follow these steps.
- Call 911 if anyone is injured or traffic is blocked
- Move RV out of traffic if possible and safe to do so
- Turn on hazard lights
- Call us immediately at (626) 615-2798
- Take photos of all damage, other vehicles, and the scene
- Exchange insurance information with other drivers
- DO NOT admit fault — let insurance companies determine fault
- Get police report number if police respond
Insurance: Our RVs are covered, but document everything for claims.
🚨 Emergency Numbers
- 911 Police, Fire, Ambulance
- 511 Road conditions and traffic info
- *347 California Highway Patrol (from cell phone)
- 1-800-222-1222 Poison Control Center
- 1-800-525-7272 National Weather Service
🚛 Important Towing Information
Our RV specifications for towing companies:
- Class C RVs: Typical weight 10,000-14,000 lbs
- Requires medium-duty tow truck — not regular passenger car tow trucks
- Length: 20-32 feet (specify when calling towing company)
- Height: 11-12 feet (some overpasses have clearance issues)
- Insurance covers towing: Check your protection plan details
When calling for towing: Tell them "Class C RV, approximately X,000 lbs" — this helps them send the right truck.
Travel with Confidence
Our RVs are well-maintained and reliable, but we're always here if you need us. Save our number: (626) 615-2798
⚠️ Disclaimer: All information on this page is provided for general reference only. Prices, amenities, availability, phone numbers, and policies may change without notice. For the most current and accurate information, please contact the campground, park, or service provider directly. RV We Go is not responsible for any inaccuracies or changes to third-party information. All trademarks belong to their respective owners.